Multi-channel and e-commerce
Retailing has been revolutionised. A multi-channel shopping experience has become the norm, and consumers expect to be able to shop across mobile, on-line and in-store channels seamlessly. This requirement is no longer limited to speciality products, prevailing across all markets and sectors. The requirements of e-fulfilment places extra-ordinary demands on traditional retail supply chain and logistics solutions.
Retailers cannot afford to ignore the trend; for many, this is where the growth lies. However, growth at all costs is not the right answer, and difficult choices have to be made.
Total Logistics helps retailers understand the implications of multi-channel on their logistics and supply chain, helping to build supply chain solutions that meet consumer expectations whilst minimising the cost-to-serve.
Our experienced supply chain consulting team designs and implements practical solutions. We enable our clients to effectively manage product availability and service, in the context of technology, flexibility and costs.
"Total Logistics have made a significant contribution to the delivery of an operation that is standing the test of time."
Port of Tilbury
Business Development Manager