Wella Project
Wella
Wella is one of the world’s largest producers of hairdressing products for home and professional use.
Wella had completed the implementation of a new pick by light system, which failed to deliver the expected business benefits. By thorough analysis of DC activity, product demand, stock layout and location, we identified the key initiatives to close the productivity gap.
Newly implemented systems caused major disruption to customer service during what was Wella’s peak trading period. Their high level diagnostics proved to be of little value so they approached Total Logistics for urgent assistance in understanding the issues.
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